Provider
SegmentIncident detail
Audience Overview Page Degradation
Resolved incidentMinor1 affected service
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Timeline
Incident updates
Every update Segment posted, oldest to newest, exactly as it appeared on their official status page.
Resolved
Summary: Between 9:24 AM PST on March 19 and 9:38 AM PST on March 19, the engineering team performed a database upgrade. During this window, users may have experienced degraded performance specifically on the Audiences Overview webpage.
Notification Update:
Some customers may have received automated email notifications citing "Audience Run Failures" during this time. Please be advised that these were false positives triggered by the maintenance; no actual failures occurred, and all background processes completed successfully.
Status:
Functionality was fully restored and all systems were confirmed stable as of 9:38 AM PST. We apologize for the inconvenience.
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