Provider
ScalewayIncident detail
[TREM] - Service down
Resolved incidentMinor
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Timeline
Incident updates
Every update on the official status source, oldest to newest, exactly as it appeared there.
Investigating
Some instability and a down of the service, our team is in investigation to resolve the issue
Monitoring
Service up again, but could suffer from latency, we are monitoring the situation.
Unfortunately, the webhook event data history are currently lost.
Resolved
The Transactional Email services have been running without any issue for a few hours, and we were able to partially retrieve webhook events for the last 15 days.
Webhooks sent from 2026-07-29 13:10:28.678436+02 to 2026-07-29 17:23:09 UTC are definitively lost.
To prevent further issues, the new webhook events retention has been lowered to 15 days.
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