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Incident detail

[MongoDB] - [fr-par] Unable to restore snapshots on previously restored instances

[MongoDB] - [fr-par] Unable to restore snapshots on previously restored instances

Resolved incidentMinor0 affected services

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  1. Investigating

    Instances that were restored through snapshots can produce new snapshots, but cannot restore those snapshots. We are currently investigating this issue.

  2. Identified

    The issue has been identified and a fix is being implemented.

  3. Resolved

    Newly restored instances will not be affected by this issue. Impacted customers will be contacted individually with updates regarding the corrective maintenance on their snapshots.