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[INSTANCE][FR-PAR-2] Outbound connectivity issues

Resolved incidentMinor2 affected services

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    We are currently investigating a network issue affecting instances with an IP address in the 78.232.0.0/21 range. Outbound traffic from these instances may fail to reach a significant part of the internet. Our teams are actively working on it and we will provide an update as soon as we have more information.

    The incident began on September 15 at 5:00 p.m. UTC+1

  2. Monitoring

    The issue should be resolved in most destinations, our team is taking the necessary steps to ensure it works everywhere.

  3. Resolved

    The issue has been resolved.

    If you are still experiencing issues, we invite you to create a support ticket.

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