Skip to content

Incident detail

[fr-par-1] Latencies spikes during the day following capacity increase in one of block storage cluster

Active incidentMinor1 affected service

Timeline window

Started

Get alerted the next time Scaleway breaks

Free email alerts for the handful of vendors you cannot afford to miss. No card, live in about a minute. Paid plans add Slack, Teams, Discord, and webhook delivery across your whole stack, plus higher API quotas.

Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Identified

    Since monday 26 october on the morning, we noticed increased periodic spike of latencies following the integration of a new rack in one of our cluster. Those spikes are more noticeable during the day and are linked to writes done on some of the new disks.

    This issue also impact MRDB product.

    We limited the impact and currently we are working on a fix. An update will be posted at the end of the day.

  2. Identified

    We applied a fix on one of the concerned servers and monitoring it, we will have more significant metrics tomorrow.

  3. Identified

    The fix improved nvme behavior during the day and today we applied it on half of the concerned rack.

    As data must be removed first to apply the fix, migrations operations are processing slowly to avoid worsening impact on latencies.

    Migration operations will continue through the week-end.

Keep exploring

More from Scaleway

Neighboring incidents on Scaleway's timeline and the rest of their record on OutageDeck.