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OutageDeck

Incident detail

[Cockpit] - [nl-ams] [fr-par] Product logs unavailable

[Cockpit] - [nl-ams] [fr-par] Product logs unavailable

Resolved incidentMinor0 affected services

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  1. Investigating

    The same component that was experiencing issues earlier this week on Cockpit is now experiencing problems across several regions. The fix implemented has not fully resolved the overload at this entry point for logs and metrics. An update is currently being rolled out and should restore data ingestion. Some metrics and logs may have been lost.

  2. Investigating

    The incident primarily affects NL-AMS, while FR-PAR is also experiencing some loss of metrics and logs. PL-WAW is not impacted.

  3. Resolved

    Since 10:30 UTC, customers may experience issues retrieving their product logs to Cockpit due to an internal dependency failure in the nl-ams region. Logs are not ingested anymore, so it seems logs are lost forever.