Skip to content
OutageDeck

Incident detail

[COCKPIT] - [fr-par/pl-waw] - Scaleway Metrics/Logs ingestion down

Resolved incidentMinor

Timeline window

to

Outage alerts

Get alerted the next time Scaleway breaks

Free email alerts for up to 5 providers. No card, live in about a minute. Paid plans add Slack, Teams, Discord, and webhook delivery across your whole stack, plus higher API quotas.

Set up free alertsHow Scaleway alerts work

Timeline

Incident updates

Every update Scaleway posted, oldest to newest, exactly as it appeared on their official status page.

  1. Monitoring

    Cockpit impacted this night betwen 1am30 and 8am30 with data loss for all Products metrics and logs on FR-PAR & PL-WAW Regions

    Root cause : based on last week Cockpit ingestion solution, a high RAM consumption saturated nodes and corrupted replay solution.

    Status : Cockpit fixed at 8am30 and fix in development to avoid replay corruption on OOM events

  2. Monitoring

    Root cause was finally identified yesterday evening, we make an evolution on staging environments and monitored its behavior today. We plan to deploy this fix next monday morning.

    Metrics & Logs acquisition are fine since yesterday with a scaling workaround, we keep this solution for the week-end to not impact production on a friday afternoon.

  3. Monitoring

    We applied and monitored today the last fix for high RAM consumption. All seems fine now on Cockpit performances for all regions.

  4. Resolved

    This incident has been resolved.

Keep exploring

More from Scaleway

Neighboring incidents on Scaleway's timeline and the rest of their record on OutageDeck.

← Older incident

[Container Registry] - [fr-par] Push slowness and errors

Newer incident →

[Generative APIs] - BatchAPI is down

All Scaleway incidentsScaleway live status