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2026-September-02 Service Incident

Resolved incidentMinor

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Timeline

Incident updates

Every update Sauce Labs posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    We are seeing elevated error rates for Real Device tests in EU-Central-1 data center. We are investigating.

  2. Identified

    The root cause of the elevated error rates for Real Device tests in the EU-Central-1 data center has been identified. Remediation has been applied, and we are actively monitoring the situation.

  3. Resolved

    After taking remedial action, Real Device test error rates have returned to normal in the EU-Central-1 data center. All services are fully operational.

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