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Incident detail

US Platform 1: UI is intermittently inaccessible (IM-12724)

Resolved incidentCritical

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Incident updates

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  1. Investigating

    Qualys Cloud Platform Operations is currently investigating an issue affecting the US Platform 1 VMUI, which is causing continuous inaccessibility for users. VM scan and API services remain operational and are not impacted. Further updates will be shared as they become available.

    Ticket reference for this activity: IM-12724

  2. Investigating

    We are continuing to investigate this issue.

  3. Monitoring

    A fix has been implemented and we are monitoring the results.

  4. Resolved

    This incident has been resolved.