Provider
QualysIncident detail
US Platform 1: Cloud Agent delay in data processing (IM-12901)
Resolved incidentMinor1 affected service
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Timeline
Incident updates
Every update on the official status source, oldest to newest, exactly as it appeared there.
Investigating
Qualys Cloud Platform Operations is investigating an issue causing a Cloud Agent data processing.
Users will notice that data will take longer than expected to become visible in the Vulnerability Management, Cloud Agent, and CSAM modules, Policy Audit, and Security Configuration Assessment.
Further updates will be shared as they become available.
The ticket reference for this activity is IM-12901.
Investigating
We are continuing to investigate this issue.
Identified
The issue has been identified and a fix is being implemented.
Monitoring
A fix has been implemented and we are monitoring the results.
Monitoring
Mitigation steps have been completed, and service functionality has been restored. We are currently monitoring the service to ensure stability and confirm that the issue has been fully resolved.
Resolved
This incident has been resolved.
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