Provider
QualysIncident detail
IN Platform 1: Portal Indexing Lag is increasing(IM-12771)
Resolved incidentMinor
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Timeline
Incident updates
Every update Qualys posted, oldest to newest, exactly as it appeared on their official status page.
Investigating
Qualys Cloud Platform Operations is currently investigating an issue on the Qualys In Platform 1 that is causing an indexing delay. Users will notice that information takes longer than expected to become visible in AssetView, VM Dashboard, Cloud Agent UI, CSAM/GAV, and Unified Dashboard. Further updates will be shared as they become available.
Identified
Qualys Cloud Platform Operations has currently identified an issue on the Qualys IN Platform 1, and a fix is being implemented. Users will notice delay as well as discrepancy in AssetView, VM Dashboard, Cloud Agent UI, CSAM/GAV, and Unified Dashboard modules. Also, a drop in agent count will be observed.
Monitoring
A fix has been implemented and we are monitoring the results.
Resolved
This incident has been resolved.
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