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Incident detail

Download file corruption

Download file corruption

Resolved incidentMajor1 affected service

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Incident updates

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  1. Investigating

    We are investigating issues with files from files.pythonhosted.org being served with corrupted data. A support ticket has been opened with our CDN provider and we are awaiting their response.

  2. Identified

    This issue appears to be isolated to a single edge node in our CDN provider's network. They have validated the issue and are working to resolve.

  3. Monitoring

    Our CDN provider has reported that the node in question has been removed from service. We are monitoring for continued reports.

  4. Monitoring

    We are continuing to monitor for any further issues.

  5. Resolved

    This incident has been resolved.