Skip to content

Incident detail

Service disruption for outbound email

Resolved incidentMinor

Timeline window

to

Outage alerts

Get alerted the next time Prefect breaks

Free email alerts for up to 5 providers. No card, live in about a minute. Paid plans add Slack, Teams, Discord, and webhook delivery across your whole stack, plus higher API quotas.

Timeline

Incident updates

Every update Prefect posted, oldest to newest, exactly as it appeared on their official status page.

  1. Identified

    We've identified the root cause of the issue affecting outbound email. Customers signing in with an email magic link may be unable to log in. Email invitations and automation email notifications are delayed. Flow runs and API access are unaffected. We'll post another update when the issue is resolved.

  2. Monitoring

    A fix has been implemented and we're monitoring the results. Email services should now be operating normally. We'll continue to watch closely to confirm full recovery before marking this incident as resolved.

  3. Resolved

    This incident has been resolved. Email-related services are fully operational. We apologize for any inconvenience and thank you for your patience.

Keep exploring

More from Prefect

Neighboring incidents on Prefect's timeline and the rest of their record on OutageDeck.