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Incident detail

Elevated errors and degraded orchestration performance

Resolved incidentCritical

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Timeline

Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

  1. Investigating

    _We're investigating elevated errors and degraded orchestration performance affecting Prefect Cloud (US). Some API requests may return errors and flow run scheduling may be delayed. We're actively working to resolve this and will post updates as we learn more._

  2. Monitoring

    _The underlying database issue has been resolved and the system is recovering. API error rates are dropping and flow run scheduling is catching up. Some automations and event processing may remain delayed while a backlog clears._

  3. Resolved

    The issue affecting the Prefect Cloud API and UI has been fully resolved and all services are operating normally, including background processing. We apologize for the disruption.