Incident detail

IDV Performance Degradation

Resolved incidentMinor0 affected services

Provider

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Jul 10, 2026, 6:46 PM UTC to Jul 10, 2026, 9:40 PM UTC

Timeline

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Monitoring
Identity Verification experienced a degradation in performance affecting Document checks between 16:37 UTC and 18:05 UTC. Performance has been restored. We are closely monitoring our systems as we recover.
Jul 10, 2026, 6:46 PM UTC
Resolved
This incident has been resolved.
Jul 10, 2026, 9:40 PM UTC