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Incident detail

Site availability issues

Resolved incidentMajor2 affected services

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Timeline

Incident updates

Every update Pantheon posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    We're investigating site availability issues affecting workflows. This may impact your ability to push code, create environments, or run scheduled tasks. Our engineers are actively working on a fix, and we'll post updates here regularly.

  2. Monitoring

    We've deployed a fix for the workflow availability issues and expect systems to recover shortly. Engineers are actively monitoring the rollout to confirm that pushing code, creating environments, and running scheduled tasks return to normal.

  3. Monitoring

    We are continuing to monitor for any further issues.

  4. Monitoring

    We are closely monitoring the recent fix and have not identified any new issues.

    We will provide further updates as they become available.

  5. Monitoring

    The fix remains stable, with no new issues detected.

    We're continuing to monitor system metrics and logs to confirm the resolution holds. We'll post again once we have new findings.

  6. Monitoring

    We are continuing to monitor the results.

    We will provide our next update in 3–4 hours, or sooner if new information becomes available.

    If you need immediate assistance or encounter any issues, please submit a support ticket at helpdesk@pantheon.io or contact us through live chat.

  7. Resolved

    This incident has been resolved.

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