Provider
PantheonIncident detail
Dashboard Performance Issues
Resolved incidentMinor1 affected service
Timeline window
to
Outage alerts
Get alerted the next time Pantheon breaks
Free email alerts for up to 5 providers. No card, live in about a minute. Paid plans add Slack, Teams, Discord, and webhook delivery across your whole stack, plus higher API quotas.
Timeline
Incident updates
Every update Pantheon posted, oldest to newest, exactly as it appeared on their official status page.
Investigating
We are investigating reports of slow load times and degraded performance within the Pantheon Dashboard.
Traffic to live sites is routing normally and is not impacted by this event.
Our Engineering team is actively working to identify the root cause and restore full Dashboard functionality.
If you are unable to access the Dashboard to submit a ticket, please email us directly at helpdesk@pantheon.io for critical, time-sensitive deployments.
Next update: 30 minutes.
Investigating
Investigation into the Pantheon Dashboard performance degradation is ongoing.
For critical support outside the dashboard interface, email helpdesk@pantheon.io immediately.
Next update: Between 30 minutes and 3 hours.
Monitoring
A fix has been implemented and we are monitoring the results.
Resolved
This incident has been resolved. The Pantheon Dashboard is performing normally, and loading times remain completely stable.
Keep exploring
More from Pantheon
Neighboring incidents on Pantheon's timeline and the rest of their record on OutageDeck.