Skip to content
OutageDeck

Incident detail

WildFire Issue

Resolved incidentMinor1 affected service

Timeline window

to

Get alerted the next time Palo Alto Networks breaks

Free email alerts for the handful of vendors you cannot afford to miss. No card, live in about a minute. Paid plans add Slack, Teams, Discord, and webhook delivery across your whole stack, plus higher API quotas.

Set up free alertsHow Palo Alto Networks alerts work

Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    WildFire is currently experiencing an issue in Germany Cloud. We are actively working on this issue and will provide another update by 13:30 UTC with further details.

    Customer Impact: Frequent disconnection and Delay in Sample processing

    Workaround: N/A

  2. Identified

    The issue has been identified and a fix is being implemented.

  3. Monitoring

    A fix has been implemented and we are monitoring the results.

  4. Resolved

    This incident has been resolved.

  5. Resolved

    OutageDeck marked this incident resolved after it stopped appearing in what OutageDeck reads for this provider, at 2026-10-20T12:31:31.045Z.

Keep exploring

More from Palo Alto Networks

Neighboring incidents on Palo Alto Networks's timeline and the rest of their record on OutageDeck.

← Older incident

[Cortex XDR / XSIAM / XSOAR 8 / XPANSE/ CLOUD] Degraded Performance in UK Region

All Palo Alto Networks incidentsPalo Alto Networks live status