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WildFire Issue

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Timeline

Incident updates

Every update Palo Alto Networks posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    WildFire is currently experiencing an issue in the Singapore Cloud. We are actively working on this issue and will provide another update by 18:00 UTC with further details.

    Customer Impact: Intermittent failures may occur during the file upload process and while querying verdicts.

    Workaround: N/A

  2. Investigating

    We are continuing to investigate this issue.

  3. Investigating

    We are continuing to investigate this issue.

  4. Investigating

    We are continuing to investigate this issue.

  5. Investigating

    We are continuing to investigate this issue.

  6. Identified

    The issue has been identified and a fix is being implemented.

  7. Monitoring

    A fix has been implemented and we are monitoring the results.

  8. Resolved

    This incident has been resolved.

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