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Service degradation in westus2 due to Azure cloud service issue

Resolved incidentMinor

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Timeline

Incident updates

Every update Palo Alto Networks posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    Azure is having service degradation impacting multiple services in the region westus2(https://azure.status.microsoft/en-us/status)

    We are continuously monitoring the status.

  2. Identified

    Latest update from Azure:

    Mitigation efforts are underway to restore affected network components across dependent services, including Storage and Compute. Customers may begin to see signs of recovery as these actions progress

  3. Identified

    Latest update from Azure:

    Recovered Azure services:

    Service Bus, Storage, App Service (Web Apps), Azure Site Recovery, Virtual Machine, Virtual Machine scale set, Backup (MAB), Azure Cosmos DB, Azure Log Analytics, Application Insights, Azure Monitor, Azure Resource Manager, Data Explorer, Azure IoT Hub, Microsoft Defender for Cloud Apps, Azure Container Registry, Azure Kubernetes Service, Azure Policy, Azure NetApp Files, Azure Resource Graph, Azure Synapse, Azure Database for MySQL - Flexible Server

    Mitigation efforts are still underway to restore affected network components across dependent services, including Storage and Compute

    We are waiting for further updates from Azure

  4. Resolved

    Azure team confirmed that this incident had been resolved.

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