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Incident detail

Service Degradation: Cloud NGFW Management Console.

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Timeline

Incident updates

Every update Palo Alto Networks posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    We are investigating login service degradation on the Cloud NGFW Management Console.

    Note: Data plane traffic and security enforcement are not impacted by this event.

    Current Status: Engineers are currently investigating the issue.

    Next Update: 06:00 PM UTC, 19th Aug 2026

  2. Monitoring

    Service Degradation has been mitigated. We will continue to monitor service health.

  3. Monitoring

    Service Degradation has been mitigated. We will continue to monitor service health.

    Next Update: 08:00 PM UTC, 19th Aug 2026

  4. Monitoring

    We are continuing to monitor for any further issues.

  5. Resolved

    The login service degradation on the Cloud NGFW Management Console has been fully resolved. All services are operating normally.

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