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Incident Notification: Azure Services Service Bus & API Management impacting CNGFW failing across South India & Australia Southeast multiple regions

Resolved incidentMinor

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Incident updates

Every update Palo Alto Networks posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    Azure Service Bus and Azure API Management in South India & Australia Southeast, may experience failures when managing resources and performing service operations. This includes issues such as creating, updating, or deleting resources, as well as intermittent timeouts when sending or receiving messages hosted in the affected regions.

    Current Status: Azure notified there might be an increase in timeout errors and connectivity issues impacting Service Bus, which is also affecting dependent Azure API Management workflows.

    Ongoing Actions: Our engineering team is working closely with the Azure team.

    You can also monitor the underlying platform status via the Azure Service Page.

    https://app.azure.com/h/0JLB-WKG/73b6c5

  2. Resolved

    Azure has mitigated the incident. We are monitoring for continued stability.

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