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Incident detail

Cloud NGFW Service Disruption

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  1. Identified

    We have identified a service disruption affecting Cloud NGFW. Customers may experience degraded performance or connectivity.

    Current Status: An issue within the Data Plane has triggered a degraded service interruption.

    Our team has initiated a high-priority incident response to restore normal traffic flow as quickly as possible.

    Ongoing Actions: We are currently working on the resolution.

    Next Update: 11:30 UTC 25th Jun 2026

  2. Resolved

    This incident has been resolved.