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Incident detail

Cloud NGFW managed by Strata Cloud Manager(SCM) impacted - Commit issues

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  1. Identified

    We are investigating reports of Commit Failures for CNGFW firewalls managed by Strata Cloud Manager (SCM). This prevents customers from pushing config into the Firewalls.

    Note: Data plane traffic and security enforcement are not impacted by this event.

    Ongoing Actions: Engineers have identified the issue and are now working on resolving the issue.

    Next Update: [11:00 PM UTC], [March 11, 2026]

  2. Identified

    We are investigating reports of Commit Failures for AWS CNGFW firewalls managed by Strata Cloud Manager (SCM). This prevents customers from pushing config into the Firewalls.

    Note: Data plane traffic and security enforcement are not impacted by this event.

    Ongoing Actions: Engineers have identified the issue and are now working on resolving the issue.

    Next Update: [09:00 AM UTC], [March 12, 2026]

  3. Monitoring

    A fix has been implemented and we are monitoring the results.

  4. Resolved

    This issue has been resolved