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Cloud NGFW managed by Strata Cloud Manager(SCM) impacted - Commit issues

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Incident updates

Every update Palo Alto Networks posted, oldest to newest, exactly as it appeared on their official status page.

  1. Identified

    We are investigating reports of Commit Failures for CNGFW firewalls managed by Strata Cloud Manager (SCM). This prevents customers from pushing config into the Firewalls.

    Note: Data plane traffic and security enforcement are not impacted by this event.

    Ongoing Actions: Engineers have identified the issue and are now working on resolving the issue.

    Next Update: [11:00 PM UTC], [March 11, 2026]

  2. Identified

    We are investigating reports of Commit Failures for AWS CNGFW firewalls managed by Strata Cloud Manager (SCM). This prevents customers from pushing config into the Firewalls.

    Note: Data plane traffic and security enforcement are not impacted by this event.

    Ongoing Actions: Engineers have identified the issue and are now working on resolving the issue.

    Next Update: [09:00 AM UTC], [March 12, 2026]

  3. Monitoring

    A fix has been implemented and we are monitoring the results.

  4. Resolved

    This issue has been resolved

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