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[Azure] [EastUS] outage impacting Cloud NGFW Services

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Incident updates

Every update Palo Alto Networks posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    We have identified an issue with Azure affecting the Cloud NGFW EastUS region. Customers may experience failures to deploy new resources

    Current Status: Azure is currently experiencing failures or delays when provisioning, scaling, or updating Azure resources. This is impacting our ability to Provision New firewalls and perform autoscale actions

    Ongoing Actions: Our engineering team is monitoring the provider’s recovery efforts and is prepared to validate service health as soon as infrastructure stabilizes. You can also monitor the underlying platform status via the Azure Status Page: https://azure.status.microsoft/en-us/status

    Next Update: in 4 hours 22:54:00 UTC 4/24/26

  2. Investigating

    We have identified an issue with Azure affecting the Cloud NGFW EastUS region. Customers may experience failures to deploy new resources

    Current Status: Azure is still experiencing failures or delays when provisioning, scaling, or updating Azure resources. This is impacting our ability to Provision New firewalls and perform autoscale actions

    Ongoing Actions: Our engineering team is monitoring the provider’s recovery efforts and is prepared to validate service health as soon as infrastructure stabilizes. You can also monitor the underlying platform status via the Azure Status Page:

    https://azure.status.microsoft/en-us/status

    Next Update: in 4 hours 03:04:54 UTC UTC 4/25/26

  3. Resolved

    The Azure East US infrastructure issue has been resolved by Microsoft. Cloud NGFW for Azure - eastus is fully operational. No active Azure CSP provider incidents remain. Customers should no longer experience failures when provisioning, scaling, or updating resources.

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