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Incident detail

[RBX8][Compute - Instance] - Instance incident notification

Resolved incidentMajor

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Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Identified

    We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Compute - Instance offer on the specific RBX8 Region.

    Here are some supplementary details :

    <b>Start time :</b> 27/10/2026 07:49 UTC

    <b>Impacted Service(s) :</b> Some instances in the RBX8 region are unreachable.

    <b>Customers Impact :</b> Some customers are temporarily unable to access instances located on the specified region.

    <b>Root Cause :</b> This incident is caused by this maintenance : https://network.status-ovhcloud.com/incidents/f629kcrn2cvg

    <b>Ongoing Actions :</b> The incident has been identified and our teams are mobilised to restore service as quickly as possible.

    We will keep you updated on the progress and resolution.

    We apologize for any inconvenience caused and appreciate your understanding.

  2. Identified

    We have new information regarding this incident that affected your service(s).

    Please find below an update on the situation:

    <b>Update : </b> The fix has been implemented. Some instances are operational again, and the remaining instances will be operational soon.

    We apologize for any inconvenience caused and appreciate your understanding.

  3. Resolved

    We are pleased to inform you that the incident affecting our Compute - Instance offering in the RBX8 region has been resolved.

    <b>Start time :</b> 27/10/2026 07:49 UTC

    <b>End time :</b> 27/10/2026 14:18 UTC

    <b>Root Cause :</b> This incident was caused by this maintenance : https://network.status-ovhcloud.com/incidents/f629kcrn2cvg

    We apologize for any inconvenience caused and appreciate your understanding.

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