Skip to content
OutageDeck

Incident detail

[GRA9][File storage] - File storage incident notification

[GRA9][File storage] - File storage incident notification

Resolved incidentMajor0 affected services

Timeline window

to

Timeline

Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

  1. Identified

    We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our File storage offer on the specific GRA9 region. Here are some supplementary details : <b>Start time :</b> 26/06/2026 09:07 UTC <b>Impacted Service(s) :</b> Some File storage are temporarily unavailable. <b>Customers Impact :</b>Some customers are temporarily unable to access their File storage. <b>Root Cause :</b> A service disruption occurred due to an unexpected infrastructure failure <b>Ongoing Actions :</b> The incident has been identified and our teams are mobilised to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

  2. Resolved

    We are pleased to inform you that the incident affecting our File storage offering has been resolved. <b>Start time :</b> 26/06/2026 09:07 UTC <b>End time :</b> 26/06/2026 19:00 UTC <b>Root Cause :</b> A service disruption occurred due to an unexpected infrastructure failure. We apologize for any inconvenience caused and appreciate your understanding.