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[GRA5/GRA7][Compute - Instance] - Some Instances incident notification

Resolved incidentMinor1 affected service

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  1. Resolved

    We had an incident on Compute - Instance offer which has now been resolved.

    Here are some supplementary details :

    <b>Start time :</b> 04/10/2026 13:36 UTC

    <b>End time :</b> 04/10/2026 13:38 UTC

    <b>Impacted Service(s) :</b> Some instances in the GRA5 and GRA7 regions were unreachable via public and vRack network.

    <b>Customers Impact :</b> Some customers were temporarily unable to access instances located on the specified regions.

    <b>Root Cause :</b> A service disruption occurred due to an unexpected infrastructure failure.

    We thank you for your understanding and patience throughout this incident.

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