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[GRA][Object Storage] - Object Storage Swift Incident Notification

[GRA][Object Storage] - Object Storage Swift Incident Notification

Resolved incidentMinor0 affected services

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  1. Investigating

    We are currently investigating an incident affecting our Object Storage Swift offering, which is causing temporary functionality issue in GRA region. Here are some supplementary details : <b>Start time :</b> 06/07/2026 14:00 UTC <b>Impacted Service(s) :</b> Slowness and 504 error in response time <b>Customers Impact :</b> Some customers might face slowness or 504 error in response time in specified region. <b>Ongoing Actions :</b> Our teams are investigating to determine the origin of the incident and fix it. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

  2. Monitoring

    Service has been fully restored since 06/07/2026 15:25 UTC. Monitoring remains active to ensure long-term stability. Here are some supplementary details : <b>Start time :</b> 06/07/2026 14:00 UTC <b>Impacted Service(s) :</b> Slowness and 504 error in response time <b>Customers Impact :</b> Some customers might have faced slowness or 504 error in response time in specified region. We apologize for any inconvenience caused and appreciate your understanding.

  3. Resolved

    We are pleased to inform you that the incident affecting our Object Storage Swift offering has been resolved. <b>Start time :</b> 06/07/2026 14:00 UTC <b>End time :</b> 06/07/2026 15:25 UTC <b>Root Cause :</b> This incident was caused by a software issue. We apologize for any inconvenience caused and appreciate your understanding.