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[GLOBAL][AI & Machine Learning] - AI Endpoint Qwen2.5-VL-72B-Instruct model Incident Notification

[GLOBAL][AI & Machine Learning] - AI Endpoint Qwen2.5-VL-72B-Instruct model Incident Notification

Resolved incidentMajor0 affected services

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  1. Investigating

    We are currently investigating an incident affecting our AI & Machine Learning offering, which is causing temporary availability issue in GLOBAL region. Here are some supplementary details : <b>Start time :</b> 23/06/2026 10:00 UTC <b>Impacted Service(s) :</b> The Qwen2.5-VL-72B-Instruct model is currently unavailable on AI Endpoints. <b>Customers Impact :</b> Customers calling the Qwen2.5-VL-72B-Instruct model endpoint are experiencing HTTP 503 errors. <b>Ongoing Actions :</b> Our teams are investigating to determine the origin of the incident and fix it. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

  2. Resolved

    We are pleased to inform you that the incident affecting our AI & Machine Learning offering has been resolved. <b>Start time :</b> 23/06/2026 10:00 UTC <b>End time :</b> 23/06/2026 13:35 UTC <b>Root Cause :</b> A service disruption occurred due to an unexpected underlying software malfunction. We apologize for any inconvenience caused and appreciate your understanding.