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[DE1][Storage] - Ceph volumes incident notification

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  1. Identified

    We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Storage offer on the specific DE1 region.

    Here are some supplementary details :

    <b>Start time :</b> 13/09/2026 12:43 UTC

    <b>Impacted Service(s) :</b> Some Ceph volumes are experiencing temporary performance degradation in this region.

    <b>Customers Impact :</b> Customers may experience performance degradation and reduced data redundancy.

    <b>Root Cause :</b> A service disruption occurred due to an unexpected underlying infrastructure malfunction.

    We thank you for your understanding and patience throughout this incident.

  2. Resolved

    We are pleased to inform you that the incident affecting our Storage offering has been resolved.

    <b>Start time :</b> 13/09/2026 12:43 UTC

    <b>End time :</b> 13/09/2026 15:11 UTC

    <b>Root Cause :</b> A service disruption occurred due to an unexpected infrastructure failure.

    We apologize for any inconvenience caused and appreciate your understanding.

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