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Incident detail

Investigating problems reported on slowness within the tunnel

Resolved incidentMinor

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Timeline

Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

  1. Investigating

    We are investigating reports about slowness within the tunnel

  2. Identified

    We identified that the issue is related to CloudConnexa Cyber Shield Traffic Filtering. We have found a solution and are working to deploy it as soon as possible.

  3. Monitoring

    A fix to the problem was deployed and results are being monitored.

  4. Resolved

    This issue, related to the problems reported on slowness within the tunnel, has now been resolved.

    If you continue to experience any issues, please reach out to Support. Thank you for your patience.