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Incident detail

False Status Display in CloudConnexa Portal

Resolved incidentMinor

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Timeline

Incident updates

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  1. Investigating

    We are investigating alerts related to errors in the service that controls visualization of connection statuses for CloudConnexa.

  2. Identified

    The issue has been identified and isolated to the CloudConnexa Status page and email notifications about connector statuses. This does not impact user or connector connectivity. All "Connector Status was changed" emails were false positives.

  3. Monitoring

    A fix has been deployed to address the issue affecting the CloudConnexa Status page and email notifications about connector statuses. We are monitoring the situation to ensure service stability and confirm full resolution.

  4. Resolved

    The issue affecting the CloudConnexa Status page and email notifications about connector statuses has been resolved. If you continue to experience any issues, please contact Support. Thank you for your patience.