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Incident detail

Unexpected logouts for some ChatGPT web users

Resolved incidentMinor

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Timeline

Incident updates

Every update OpenAI posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    We’re investigating an issue causing some ChatGPT web users to be unexpectedly logged out when refreshing the page.

  2. Monitoring

    We have applied a mitigation and are seeing recovery from the issue causing some ChatGPT web users to be unexpectedly logged out when refreshing the page. We’ll continue monitoring closely to confirm the recovery is sustained.

  3. Resolved

    The issue causing some ChatGPT web users to be unexpectedly logged out when refreshing the page has been resolved.

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