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OpenAI website and Help Center content may be unavailable

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    Some OpenAI website content pages, including Help Center articles, are currently unavailable. Help Center search functionality is also unavailable, and the chatbot experience may be degraded. We are investigating the issue.

  2. Identified

    Some OpenAI website content pages, including Help Center articles, are currently unavailable. Help Center search functionality is also unavailable, and the chatbot experience may be degraded. We are investigating the issue.

  3. Resolved

    All impacted services have now fully recovered.

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