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Incident detail

Unable to create new ChatGPT Work threads in latest version of desktop app

Resolved incidentMajor1 affected service

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    We are investigating the issue. Version 26.1002.51308 is affected

  2. Identified

    we have identified the issue, working on rolling back to the previous version.

  3. Identified

    We have identified the issue. We have released an updated app version for Linux and macOS. We are actively working to roll out the fix for Windows.

  4. Identified

    We are actively working on a fixed app version for Windows.

  5. Resolved

    We have released an updated app version with the fix for Linux, macOS and Windows. Affected users should update to the latest version.

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