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Incident detail

Issues with ChatGPT Windows desktop app

Resolved incidentMinor

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Incident updates

Every update OpenAI posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    We are investigating an issue affecting some users of the ChatGPT Windows desktop app on Windows. Affected users may see chat history or conversations fail to load, missing sidebar icons, or login/sign-up controls that do not respond.

    ChatGPT on web and mobile remains available as a workaround. We will share updates as we learn more.

  2. Resolved

    All impacted services have now fully recovered.

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