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OpenAIIncident detail
Issues with ChatGPT Windows desktop app
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Timeline
Incident updates
Every update on the official status source, oldest to newest, exactly as it appeared there.
Investigating
We are investigating an issue affecting some users of the ChatGPT Windows desktop app on Windows. Affected users may see chat history or conversations fail to load, missing sidebar icons, or login/sign-up controls that do not respond.
ChatGPT on web and mobile remains available as a workaround. We will share updates as we learn more.
Resolved
All impacted services have now fully recovered.
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