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Incident detail

Issues with logins and signups

Resolved incidentMajor

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Timeline

Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

  1. Investigating

    We are investigating issues affecting logins and account creation for ChatGPT and the API Platform. Users who are already signed in may still be able to use ChatGPT.

  2. Identified

    We are seeing recovery for API Platform login functionality. Account creation, organization management, and dashboard access remain affected. We are continuing to investigate.

  3. Monitoring

    The affected API Platform functionality has recovered, including login, account creation, organization management, and dashboard access. We are monitoring the recovery.

  4. Resolved

    All affected API Platform functionality has now fully recovered.