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Incident detail

Elevated latency for some API requests

Resolved incidentMinor1 affected service

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Identified

    We have identified that users are experiencing elevated latency for the impacted services.

    We are working on implementing a mitigation.

  2. Identified

    We have identified that users are experiencing elevated latency for the impacted services.

    We are working on implementing a mitigation.

  3. Identified

    We have implemented an initial mitigation and are seeing improvements in API latency. We are continuing to investigate the scope of the issue and apply additional mitigations as needed. Some requests to the Responses and Chat Completions APIs may still experience elevated latency or timeouts.

  4. Monitoring

    We have applied the mitigation and are monitoring the recovery.

  5. Resolved

    All impacted services have now fully recovered.

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