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OpenAIIncident detail
Elevated errors with GPT-5.6 Instant in FedRAMP workspaces
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Timeline
Incident updates
Every update on the official status source, oldest to newest, exactly as it appeared there.
Investigating
We have identified that users are experiencing elevated errors for the impacted services.
We are working on implementing a mitigation.
Monitoring
We have applied the mitigation and are monitoring the recovery and no longer seeing any errors.
Resolved
All impacted services have now fully recovered.
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Some APAC users are seeing errors in ChatGPT Work, conversations, and GPTs.
- Some APAC users are seeing errors in ChatGPT Work, conversations, and GPTs.Minor
- Degraded performance in Codex and Work mode: Dot turn failures, delayed responses, and reduced proactivityMinor
- Dot in Codex may fail to create new threadsMinor
- Unable to create new ChatGPT Work threads in latest version of desktop appMajor