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Incident detail

Elevated errors creating new accounts

Resolved incidentMinor

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Timeline

Incident updates

Every update OpenAI posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    We are investigating an issue preventing some users from creating new accounts. We will share updates as we learn more.

  2. Monitoring

    We have applied the mitigation and are monitoring recovery.

  3. Resolved

    The issue affecting new account creation has been resolved.

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