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Incident detail

Elevated errors affecting ChatGPT conversations

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Started

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Timeline

Incident updates

Every update OpenAI posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    We are investigating intermittent errors that may prevent some users from loading or continuing conversations in ChatGPT. The current period of impact began around 1:00 PM PT.

  2. Identified

    We have identified the source of intermittent errors affecting some ChatGPT conversations and are working to mitigate the issue. Error rates have decreased, but some users may continue to experience failures.

  3. Monitoring

    Mitigation has been implemented, and we are monitoring the recovery of ChatGPT conversations.