Provider
OpenAIIncident detail
Elevated conversation and login errors on ChatGPT for iOS and macOS
Resolved incidentMinor
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Timeline
Incident updates
Every update OpenAI posted, oldest to newest, exactly as it appeared on their official status page.
Investigating
We are investigating an issue where some users may encounter 403 errors when loading or using ChatGPT conversations on iOS. We will provide updates as we learn more.
Investigating
We are continuing to investigate elevated errors affecting some users on iOS. Some users may be unable to load or use conversations.
Investigating
We are continuing to investigate elevated errors affecting conversations, sign-ups, and sign-ins for some users on iOS and macOS.
Identified
We have identified the issue causing elevated conversation, sign-up, and sign-in errors for some users on iOS and macOS. We are working to implement a mitigation.
Identified
We have implemented a mitigation that restored conversation access for affected users on iOS and macOS. We are continuing to work on mitigating sign-up and sign-in errors.
Identified
We have restored sign-in access for affected users. We are continuing to work on mitigating account creation and password update errors on iOS and macOS.
Monitoring
A mitigation has been applied, and the affected services have recovered. We are monitoring the results.
Resolved
All impacted services have now fully recovered.
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