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Incident detail

Elevated conversation and login errors on ChatGPT for iOS and macOS

Elevated conversation and login errors on ChatGPT for iOS and macOS

Active incidentMinor0 affected services

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Incident updates

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  1. Investigating

    We are investigating an issue where some users may encounter 403 errors when loading or using ChatGPT conversations on iOS. We will provide updates as we learn more.

  2. Investigating

    We are continuing to investigate elevated errors affecting some users on iOS. Some users may be unable to load or use conversations.

  3. Investigating

    We are continuing to investigate elevated errors affecting conversations, sign-ups, and sign-ins for some users on iOS and macOS.

  4. Identified

    We have identified the issue causing elevated conversation, sign-up, and sign-in errors for some users on iOS and macOS. We are working to implement a mitigation.