Provider
OpenAIIncident detail
Delayed Costs data in the Compliance API
Active incidentMinor1 affected service
Timeline window
Started
Get alerted the next time OpenAI breaks
Free email alerts for the handful of vendors you cannot afford to miss. No card, live in about a minute. Paid plans add Slack, Teams, Discord, and webhook delivery across your whole stack, plus higher API quotas.
Timeline
Incident updates
Every update on the official status source, oldest to newest, exactly as it appeared there.
Identified
We have identified an issue causing delays in publishing organization cost data through the Costs API. API and ChatGPT usage are not affected, and other reporting channels remain available. We are working to restore normal data freshness.
Identified
We have identified an issue causing delays in publishing Costs data through the Compliance API. The API Platform organization costs endpoint and ChatGPT usage are not affected, and other reporting channels remain available. We are working to restore normal data freshness.
Identified
Some customers may continue to experience delayed Costs data through the Compliance API. ChatGPT usage and API Platform requests are not affected, and other reporting channels remain available. We have identified the cause and are continuing work to restore normal data freshness. We will provide another update as work progresses.
Monitoring
We have implemented a mitigation, and delayed Costs data is now processing through the Compliance API. Some customers may continue to see incomplete Costs data while the backlog catches up. We expect this catch-up process to continue through Sunday, October 11. ChatGPT usage and API Platform requests remain unaffected. We are monitoring recovery.
Keep exploring
More from OpenAI
Neighboring incidents on OpenAI's timeline and the rest of their record on OutageDeck.