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Incident detail

ChatGPT Work seeing elevated errors and latency

Resolved incidentMajor

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Timeline

Incident updates

Every update OpenAI posted, oldest to newest, exactly as it appeared on their official status page.

  1. Identified

    We have identified that users are experiencing elevated latency for the impacted services.

    We are working on implementing a mitigation.

  2. Identified

    We have identified that users are experiencing elevated errors for the impacted services. Plus users are particularly impacted, where Work mode is currently unavailable.

    We are working on implementing a mitigation.

  3. Identified

    User across multiple subscription plans may be unable to start or continue tasks in ChatGPT Work. We are continuing to work on a mitigation.

  4. Identified

    User across multiple subscription plans may be unable to start or continue tasks in ChatGPT Work. We

    We are continuing work on implementing a mitigation.

  5. Identified

    User across multiple subscription plans may be unable to start or continue tasks in ChatGPT Work.

    We are continuing work on implementing a mitigation.

  6. Identified

    User across multiple subscription plans may be unable to start or continue tasks in ChatGPT Work.

    We are continuing work on implementing a mitigation.

  7. Monitoring

    We have applied a mitigation and are monitoring recovery.

  8. Resolved

    All impacted services have now fully recovered.

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