Provider
OpenAIIncident detail
Authentication errors for some users
Resolved incidentMajor2 affected services
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Timeline
Incident updates
Every update on the official status source, oldest to newest, exactly as it appeared there.
Resolved
On October 20, from 9:35 to 10:35 a.m. PDT, some users near Illinois experienced authentication errors with the API, ChatGPT, and Codex. We rolled back a configuration change, and service was restored.
Investigating
Some users near Illinois experienced authentication errors with the API, ChatGPT, and Codex.
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