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Incident detail

Emails are currently not being delivered

Resolved incidentMajor2 affected services

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Incident updates

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  1. Identified

    Our upstream email provider is currently experiencing issues delivering emails from Octopus. This impacts all emails, including email verification during authentication, Octopus Cloud subscription invitations, and billing notifications.

    We're currently investigating and will update this page when we know more.

  2. Identified

    We are continuing to work on a fix for this issue.

  3. Identified

    Sign-in/sign-up emails have been restored. Note: emails will now be sent from donotreply@octopus.com

  4. Resolved

    Email services have now been restored. Please contact support@octopus.com if you encounter any issues with email delivery.