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Incident detail

Dynamic Worker issues in West US 2

Resolved incidentMajor1 affected service

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Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

  1. Identified

    We have observed issues provisioning Dynamic Workers in our West US 2 region. We are working on mitigations and monitoring.

    A small number of customers have experienced lease failures.

  2. Identified

    We are in the process of switching Octopus Cloud instances in the West US 2 region to use dynamic workers in our standby region (Central US). Customers who have experienced leasing failures should retry their deployments or runbook runs.

  3. Monitoring

    We have completed switching Octopus Cloud instances in the West US 2 region to use dynamic workers in our standby region (Central US). This should mitigate this issue for all customers.

    We will update this incident when dynamic workers in West US 2 are stable and we have reverted all Cloud instances back to using workers in West US 2.

  4. Monitoring

    We are continuing to monitor for any further issues.

  5. Resolved

    We have not observed any further issues in the West US 2 region so all Octopus Cloud instances in the West US 2 region are using dynamic workers in West US 2 once again.