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Incident detail

Degraded performance on loading pages and facing API errors

Resolved incidentMinor2 affected services

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Identified

    Some users may have experienced intermittent page-load hangs and elevated API errors (primarily during login) between 7:40am to 8:10am PDT.

    Metrics have since returned to baseline, but we’re currently investigating the underlying cause.

  2. Resolved

    The issue is currently resolved.

    Sharing the impact timeline in advance:

    • End of impact: ~8:10am PDT (15:10 UTC)
    • Timeline: the impact started from 7:34am PDT, severe (index.html/page-load failures) through ~8:03am PDT, and was fully recovered to baseline by ~8:10am PDT, and stable since (1h+)

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