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NetSuite SuiteTalk | US Phoenix

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Timeline

Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

  1. Investigating

    <p>We're investigating an issue affecting the NetSuite Partners/SuiteTalk in US Phoenix. Further details will be provided shortly.<br><br><strong>Customer Impact:</strong> The current scope and nature of the event are unknown at this time.</p>

  2. Investigating

    <p>We're investigating an issue affecting NetSuite SuiteTalk in US Phoenix.<br><br><strong>Customer Impact:</strong> Customers may experience a degradation of service when using NetSuite Partners/SuiteTalk.</p>

  3. Identified

    <p>We have identified the issue affecting NetSuite SuiteTalk in US Phoenix.<br><br><strong>Customer Impact:</strong> Customers may experience a degradation of service when using NetSuite SuiteTalk.</p>

  4. Identified

    <p>We are working to restore impacted services affecting NetSuite SuiteTalk in US Phoenix.<br><br><strong>Customer Impact:</strong> Customers may experience a degradation of service when using NetSuite SuiteTalk.</p>

  5. Monitoring

    <p>We are continuing to apply a fix to alleviate the issue affecting NetSuite SuiteTalk in US Phoenix. Some customers are starting to experience service recovery, and we are continuing to monitor mitigation progress.<br><br><strong>Customer Impact:</strong> Customers may experience a degradation of service when using NetSuite SuiteTalk.</p>

  6. Monitoring

    <p>We are applying a fix to alleviate the issue affecting NetSuite SuiteTalk in US Phoenix. Some customers are starting to experience service recovery, and we are continuing to monitor mitigation progress.<br><br><strong>Customer Impact:</strong> Customers may experience a degradation of service when using NetSuite SuiteTalk.</p>

  7. Monitoring

    <p>We are applying a fix to alleviate the issue affecting NetSuite SuiteTalk in Multiple Regions. Some customers are starting to experience service recovery, and we are continuing to monitor mitigation progress.<br><br><strong>Customer Impact:</strong> Customers may experience a degradation of service when using NetSuite SuiteTalk.</p>

  8. Monitoring

    <p>We are applying a fix to alleviate the issue affecting NetSuite SuiteTalk in US Phoenix. Some customers are starting to experience service recovery, and we are continuing to monitor mitigation progress.<br><br><strong>Customer Impact:</strong> Customers may experience a degradation of service when using NetSuite SuiteTalk.</p>

  9. Resolved

    <p>We have resolved the issue affecting NetSuite SuiteTalk in US Phoenix.<br><br><strong>Customer Impact:</strong> Customers may have experienced a degradation of service when using NetSuite SuiteTalk.<br><br>If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.</p><br><br><b>Start Time:</b> 2026-07-15T22:33:14.242000+00:00<br><b>End Time:</b> 2026-07-16T02:03:12.305000+00:00<br>